Yesterday an entrepreneur named Bill asked members of Social Mediopolis' social media marketing group on LinkedIn whether he should use 'HootSuite or TweetDeck?'

Last night Jasmine, a rock-star in the making, asked me on Skype 'how can I get Twitter metrics?'

Today I'd like to answer both questions with one answer -- HootSuite.

Getting started in social media is like showing up at a party where you don't know anyone: daunting at best and humiliating at worst. Add to that the additional challenges of accessing social media for business -- where it's so easy to mess up the balance between social norms and market norms -- and it's no wonder so many companies are even today delaying entering the twitterverse and the blogosphere.